We will do our best to answer and help you with the technical related questions. Unfortunately, we can’t help you with the billing and status order questions. Also, we are not able to process an order refund. For these, you need to go directly to Avast.
Before submitting your support ticket, please make sure there isn’t the similar question already answered. You can use the search function or browse the related category manually. Also, you can check our list of how-to articles. Our step-by-step guides include many useful tips and more importantly also screenshots.
Once again please note we are not an official Avast support.
Official Avast Support & Customer Service
Call toll-free (from the United States) number 1-844-340-9251 for installation, configuration, and troubleshooting Available 24 hours a day, 7 days a week. Available as part of Avast Total Care service.
Individual Support via Ticket – For Billing Questions and Refund Requests
Go to official Avast Customer & Technical Support, where you can submit a ticket directly to the customer support department. It’s totally free.
Another great support area is the Official Avast Forum, where you can get a quick response from many of the avast! evangelists who love to help others. And the same as the support tickets it’s totally free.
Our How-tos and Help
- How to install
- How to update
- How to get a free license key
- How to get avast! Internet Security for free
- How to perform a boot-time scan in avast! antivirus
- Avast Performance Tips: How to Speed Up Your Computer and Windows Startup (Boot)
- How to disable avast! pop-ups notifications (Software Updater, definitions update)
- How to change language
- How to use Virus Chest
- How to Add File/Website Exception
- How to Stop Blocking a Program
- How to disable sounds (voices) in avast! antivirus
- How to Disable (Turn Off, Stop) Avast Antivirus 2016 Completely or Temporarily
- How to Remove/Disable avast! E-mail Signature
- How to Uninstall/Remove avast! Antivirus 2014
- How to Scan Files Online Using the avast! Online Scanner
- How to Scan USB Flash Drive (Stick) with avast! Antivirus 2014
- How to Disable/Remove avast! Software Updater from avast! Antivirus
- Upgrade Your Protection to Avast Internet Security 2015 and Save 20%
- Download the Free 60-Day License Key for Avast Premier 2015
- Download the Free 60-Day License Key for Avast Internet Security 2015
- Download the Free 60-Day License Key for Avast Pro Antivirus 2015
- What To Do If Your Avast Free Antivirus 2015 License Has Expired
- Avast vs. AVG Comparison – Which Is The Best Free Antivirus for 2015?
- Disable/Remove Avast Online Security (Browser Plugin) from Chrome, Firefox, Explorer
- How To Use Avast Site Blocking Feature As Parental Control
- How to Schedule an Automatic Scan in Avast Antivirus 2015 for Free
- How to Disable (Stop, Turn Off) Avast DeepScreen 2015 for Free
- How to Disable (Stop, Turn Off) & Bypass Avast CyberCapture Pop-up Notifications
- How to Cancel (Turn Off, Stop) & Refund Avast Auto-Renewal Billing (Recurring Payment)
- How to Disable (Turn Off, Stop) Firewall in Avast Antivirus 2016