Avast Virus Chest (Quarantine or Vault) is basically a place where Avast stores (potentially) dangerous files. Since the file is moved to Virus Chest it can’t do any harm to your computer. Also it can’t be executed.
Usually files can get into Virus Chest automatically if Avast finds them suspicious. Or manually through the user interface. In this guide you will learn how to open/access the Virus Chest and how to use it properly to keep you safe.
Lot of users are looking for the location of the Virus Chest because Avast incorrectly detected some of their files as threats and now they can’t access them anymore. In the latest version 2017 it may be a bit difficult to get there, because it’s quite hidden and it’s not obvious where it is. In the past Avast versions, Virus Chest has been located right on the main screen of the user interface.
We have put together this guide which includes clear steps and screenshots how to locate and use Avast Virus Chest properly.
1. Location – How to Open/Access/Get to Avast Virus Chest (Quarantine)
Open your Avast and navigate to ‘Protection‘ » ‘Antivirus‘ in the left menu. There is a link ‘Virus Chest‘ at the bottom – click on it.
Alternatively you can also get to the Virus Chest from the Windows system tray. Find the Avast icon (orange Avast logo), right-click on it and select ‘Virus Chest‘.
2. Commands – How to Use Avast Virus Chest (Quarantine) Commands
Once the Virus Chest is opened you will see a list of files which are stored there. Or it can be completely empty. Below is the list of available commands with the action explanation
- Delete – Will remove/delete the selected files(s) from the Virus Chest. It will NOT delete the file(s) from hard disk
- Restore – Will copy the selected file(s) to its original location. Restored file(s) is kept in the Virus Chest
- Restore and add to exclusions – Will restore the selected file(s) and automatically add it to global exclusions. Restored file(s) is kept in the Virus Chest
- Extract – Will copy the selected file(s) to selected location. Extracted file(s) is kept in the Virus Chest.
- Scan – Will perform a scan on the selected file(s)
- Submit to virus lab – Will send the selected file to Avast virus lab
- Properties – Opens a file properties of the selected file
- Add – Will add selected the selected file(s) to the Virus Chest
- Refresh all files – Will refresh the list of the files located in the Virus Chest
So if Avast has moved some of your files into the Quarantine, but you are sure the file is clean, you can simply ‘Delete‘ it from the chest. However we suggest to ‘Scan‘ it first.
3. How to Recover/Restore Files Deleted by Avast?
If it ever happens that Avast will delete some of your files, you can easily restore them. Most probably the files haven’t been actually deleted, but moved to Avast Virus Chest (Quarantine). To restore them follow these steps:
- Open Avast Virus Chest by right-clicking on the Avast icon in the Windows system tray and selecting ‘Virus Chest‘
- Select the files you want to recover, right-click and select ‘Restore and add to exclusions‘ so Avast will ignore them in the future
Now your files should be back in their previous location.
Although we have used Avast Free Antivirus 2017 screenshots in this article, these steps are also applicable for all Avast Antivirus solutions (i.e. also for Avast Pro Antivirus, Avast Internet Security, or Avast Premier) running the latest version available.
Steps are relevant for all Windows versions – Windows XP, Windows Vista, Windows 7, Windows 8, Windows 8.1 and Windows 10 (including Anniversary Update).