Avast Virus Chest (Quarantine or Vault) is basically a place where Avast stores (potentially) dangerous files. Since the file is moved to Virus Chest it can’t do any harm to your computer. Also, it can’t be executed.

Usually, files can get into Virus Chest automatically if Avast finds them suspicious. Or manually through the user interface. In this guide, you will learn how to open/access the Virus Chest and how to use it properly to keep you safe.

A lot of users are looking for the location of the Virus Chest because Avast incorrectly detected some of their files as threats and now they can’t access them anymore. In the latest version 2018, it may be a bit difficult to get there because it’s quite hidden and it’s not obvious where it is. In the past Avast versions, Virus Chest has been located right on the main screen of the user interface.

Quick Summary

  1. Right-click on the Avast orange icon in the Windows system tray and open Avast UI
  2. Go to ‘Protection‘ » ‘Virus Chest

Read more detailed steps and other options including screenshots below

We have put together this guide which includes clear steps and screenshots how to locate and use Avast Virus Chest properly.

1. Location – How to Open/Access/Get to Avast Virus Chest (Quarantine)

Open your Avast and navigate to ‘Protection‘ » ‘Virus Chest‘ in the left menu.

Avast 2018 Virus Chest – Opening Quarantine from the User Interface

Avast 2018 Virus Chest – Opening Quarantine from the User Interface

Alternatively, you can also get to the Virus Chest from the Windows system tray. Find the Avast icon (orange Avast logo), right-click on it and select ‘Virus Chest‘.

Avast 2018 Virus Chest – Opening Quarantine from the Windows Tray

Avast 2018 Virus Chest – Opening Quarantine from the Windows Tray

2. Commands – How to Use Avast Virus Chest (Quarantine) Commands

Once the Virus Chest is opened you will see a list of files which are stored there. Or it can be completely empty. Below is the list of available commands with the action explanation

  • Delete – Will remove/delete the selected files(s) from the Virus Chest. It will NOT delete the file(s) from hard disk
  • Restore – Will copy the selected file(s) to its original location. Restored file(s) is kept in the Virus Chest
  • Restore and add to exclusions – Will restore the selected file(s) and automatically add it to global exclusions. Restored file(s) is kept in the Virus Chest
  • Extract – Will copy the selected file(s) to a selected location. Extracted file(s) is kept in the Virus Chest.
  • Scan – Will perform a scan on the selected file(s)
  • Submit to virus lab – Will send the selected file to Avast virus lab
  • Properties – Opens file properties of the selected file
  • Add – Will add selected the selected file(s) to the Virus Chest
  • Refresh all files – Will refresh the list of the files located in the Virus Chest

So if Avast has moved some of your files into the Quarantine, but you are sure the file is clean, you can simply ‘Delete‘ it from the chest. However, we suggest to ‘Scan‘ it first.

Avast 2018 Virus Chest – Performing the Quarantine Commands (Delete, Restore, Scan, Add) 

Avast 2018 Virus Chest – Performing the Quarantine Commands (Delete, Restore, Scan, Add)

3. How to Recover/Restore Files Deleted by Avast?

If it ever happens that Avast will delete some of your files, you can easily restore them. Most probably the files haven’t been actually deleted but moved to Avast Virus Chest (Quarantine). To restore them follow these steps:

  1. Open Avast Virus Chest by right-clicking on the Avast icon in the Windows system tray and selecting ‘Virus Chest
  2. Select the files you want to recover, right-click and select ‘Restore and add to exclusions‘ so Avast will ignore them in the future

Now your files should be back in their previous location.

Additional Notes

Although we have used Avast Free Antivirus 2019 screenshots in this article, these steps are also applicable for all Avast Antivirus solutions (i.e. also for Avast Pro Antivirus, Avast Internet Security, or Avast Premier) running the latest version available.

Steps are relevant for all Windows versions – Windows XP, Windows Vista, Windows 7, Windows 8, Windows 8.1 and Windows 10 (including Anniversary Update).

Written by Paul B.

My name is Paul and I love Avast since the Home Edition v4.8 (2008). I am recommending it to all my friends, but I realized they don't know how to use it. So I started this site in order to help others getting maximum from this awesome antivirus. Feel free to contact me via Facebook, comments below or this form.

This article has 40 comments | Did we miss anything? Just let us know in the comments!

  1. Phillip Hornby Reply

    Windows 10 Pro 64bit.

    Avast 11.2.2262
    Defs: 160509-0

    Restore from Virus Chest doesn’t work – no error messages.

    If you manually restore the file from a backup and retry the operation, you are asked if want to skip the existing file … so it’s doing *something* …

  2. demo Reply

    after uninstal avast What will happen to the Virus in Quarantine

  3. Gene Reply

    When I “restore” a file in the quarantine folder (virus chest), the file still remains in the “chest”. So, was the file restored and if so, why is it still shown in the virus chest?

  4. Antonis Reply

    Restore is not working for me in windows10!!!
    Do you have any idea how to fix it?

  5. Barb Riter Reply

    I understand that, as long as these viruses are in the chest they cannot execute, but isn’t there a way to get them completely off your hard drive and gone forever?

  6. joe degwara Reply

    cannot empty virus vault in one action
    please tell me how to do it
    regards joe

    • Vince Cassidy Reply

      Click on any entry then press ctrl+a, this will select all entries then press delete.

  7. Stavros Papadopoulos Reply

    Restore is not working. Add to exclusions is not working.
    Though I’m a customer (paid version) I remove Avast because it detects Dev-Cpp as a virus and I don’t have a way to make it work. I have a project in C++ to deliver and this is unacceptable !!!

  8. Sheila Dott Reply

    Restore is not working. Add to exclusions is not working. This is totally messing up a legitimate program that I have to use to meet 12/1/2015 deadlines. This goes beyond annoying – it is devastating.

  9. Richard George Reply

    Restore doesn’t work. LibreOffice soffice.bin shows up with a false positive and no matter how often I click on ‘restore’ or ‘restore and add..’ Avast refuses to restore the file. I ended up with extracting it to a directory and moving it by hand. (on Windows 10).

    Starting to lose the faith …

  10. Ken Creppin Reply

    Avast is really annoying!!!! I try to download a file and it gets automatically deleted from my desktop. This is a legit file that I have downloaded before until latest updates. There are a number of files of the correct size in the chest, but no way to restore them or add to exclusion list as name is incorrect……

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