Avast Virus Chest (Quarantine or Vault) is basically a place where Avast stores (potentially) dangerous files. Since the file is moved to Virus Chest it can’t do any harm to your computer. Also, it can’t be executed.

Usually, files can get into Virus Chest automatically if Avast finds them suspicious. Or manually through the user interface. In this guide, you will learn how to open/access the Virus Chest and how to use it properly to keep you safe.

A lot of users are looking for the location of the Virus Chest because Avast incorrectly detected some of their files as threats and now they can’t access them anymore. In the latest version 2018, it may be a bit difficult to get there because it’s quite hidden and it’s not obvious where it is. In the past Avast versions, Virus Chest has been located right on the main screen of the user interface.

Quick Summary

  1. Right-click on the Avast orange icon in the Windows system tray and open Avast UI
  2. Go to ‘Protection‘ » ‘Virus Chest

Read more detailed steps and other options including screenshots below

We have put together this guide which includes clear steps and screenshots how to locate and use Avast Virus Chest properly.

1. Location – How to Open/Access/Get to Avast Virus Chest (Quarantine)

Open your Avast and navigate to ‘Protection‘ » ‘Virus Chest‘ in the left menu.

Avast 2018 Virus Chest – Opening Quarantine from the User Interface

Avast 2018 Virus Chest – Opening Quarantine from the User Interface

Alternatively, you can also get to the Virus Chest from the Windows system tray. Find the Avast icon (orange Avast logo), right-click on it and select ‘Virus Chest‘.

Avast 2018 Virus Chest – Opening Quarantine from the Windows Tray

Avast 2018 Virus Chest – Opening Quarantine from the Windows Tray

2. Commands – How to Use Avast Virus Chest (Quarantine) Commands

Once the Virus Chest is opened you will see a list of files which are stored there. Or it can be completely empty. Below is the list of available commands with the action explanation

  • Delete – Will remove/delete the selected files(s) from the Virus Chest. It will NOT delete the file(s) from hard disk
  • Restore – Will copy the selected file(s) to its original location. Restored file(s) is kept in the Virus Chest
  • Restore and add to exclusions – Will restore the selected file(s) and automatically add it to global exclusions. Restored file(s) is kept in the Virus Chest
  • Extract – Will copy the selected file(s) to a selected location. Extracted file(s) is kept in the Virus Chest.
  • Scan – Will perform a scan on the selected file(s)
  • Submit to virus lab – Will send the selected file to Avast virus lab
  • Properties – Opens file properties of the selected file
  • Add – Will add selected the selected file(s) to the Virus Chest
  • Refresh all files – Will refresh the list of the files located in the Virus Chest

So if Avast has moved some of your files into the Quarantine, but you are sure the file is clean, you can simply ‘Delete‘ it from the chest. However, we suggest to ‘Scan‘ it first.

Avast 2018 Virus Chest – Performing the Quarantine Commands (Delete, Restore, Scan, Add) 

Avast 2018 Virus Chest – Performing the Quarantine Commands (Delete, Restore, Scan, Add)

3. How to Recover/Restore Files Deleted by Avast?

If it ever happens that Avast will delete some of your files, you can easily restore them. Most probably the files haven’t been actually deleted but moved to Avast Virus Chest (Quarantine). To restore them follow these steps:

  1. Open Avast Virus Chest by right-clicking on the Avast icon in the Windows system tray and selecting ‘Virus Chest
  2. Select the files you want to recover, right-click and select ‘Restore and add to exclusions‘ so Avast will ignore them in the future

Now your files should be back in their previous location.

Additional Notes

Although we have used Avast Free Antivirus 2019 screenshots in this article, these steps are also applicable for all Avast Antivirus solutions (i.e. also for Avast Pro Antivirus, Avast Internet Security, or Avast Premier) running the latest version available.

Steps are relevant for all Windows versions – Windows XP, Windows Vista, Windows 7, Windows 8, Windows 8.1 and Windows 10 (including Anniversary Update).

Written by Paul B.

My name is Paul and I love Avast since the Home Edition v4.8 (2008). I am recommending it to all my friends, but I realized they don't know how to use it. So I started this site in order to help others getting maximum from this awesome antivirus. Feel free to contact me via Facebook, comments below or this form.

This article has 40 comments | Did we miss anything? Just let us know in the comments!

  1. Gerd Zehm Reply

    Every time I run a virus scan or Avast Pro Antivirus runs auto scan it says everything is fine. No virus or threats and quarantine chest is always empty. Hard to believe, since when I run the free version of Malwarebytes right after Avast Pro it finds viruses. How do I get my money back?

  2. mahdi Reply

    i have avast free antivirus. but when i update it, became unreachable. the problem is that which avast put my .exe in virus chest and i have no access to non of them!!!
    haw i can restore .exe file?

  3. steve kane Reply

    virus chest file restore produces whoops error this file cannot be restored
    makes avast pretty useless

  4. Jim U Reply

    Used to have the address of an Avast file to locate when and where Avast was last being used, but it has disappeared from my Firefox history list. If you know that address please send it. Inputs required were an e-mail address and a password. Thanks.

  5. NonYah Reply

    I AM HAVING THE SAME ISSUE AS Nathan Fitzsimmons. Switch to a new antivirus Avast Sucks! I can’t get legit files restored.

  6. Julie Reply

    I have 70 files that got quarantined because of VBS malware-gen. I have no idea what this means. I scanned some of the items and they all the ones I scanned came up with “no virus”. I don’t know what to do now. Can I restore them? This is the first time I’ve got caught by something like this.

  7. Atol Shanti Chakma Reply

    Your Avast has deleted/ blocked my new downloaded android studio exe file considering malware. It has needed 5 hours to download the file (1654 MB) but Avast has done it in a second. Avast cannot identify bad and good. Even it is nowhere in the chest. Avast is treating like a virus itself. Bring me back the android-studio-bundle-145.3276617-windows.exe(file 1656 MB).

  8. Coconut Reply

    I found 19 files in my virus chest. I thought they were infected and quarantined files so I deleted them all. However, according to your article, I should have kept them in the virus chest. So I did the wrong thing by deleting all of them. I don’t need them and I thought they had viruses so it was safer to delete all these infected files. Where can I find all these 19 files and how can I delete them all form my PC?
    Also there is a box next to the virus chest listed 3 blocked files. How can I locate these files and delete them completely from my computer?

  9. Nathan Fitzsimmons Reply

    avast get your crap together i have tried many times to restore a legit file and it will not. then you tell me to delete it and that will work now it doesn’t and neither does my program and lost my file good one you useless douche bags

Leave a Reply to Jim U Cancel reply

Your email address will not be published. Required fields are marked *